BRAND
STORYTELLING
what is this topic about?
in today’s competitive business environment, a strong brand narrative is essential for enhancing employee engagement and unity. A well-crafted brand story not only defines a company’s mission, vision, and values but also builds a sense of belonging and purpose among employees. By involving employees in the brand’s story, companies can make the most of their diverse experiences and perspectives, improving innovation and problem-solving. However, aligning employees with the brand’s story requires clear communication, cultural initiatives, and active leadership participation.

to achieve this, companies should work on developing and refining their brand storytelling capabilities. This involves workshops, practical assignments, and leadership-driven discussions that encourage employees to contribute to the brand narrative. A powerful brand story resonates deeply, encouraging loyalty, active participation, and a sense of ownership, ultimately driving both individual and organizational success.
who can benefit from this topic?
Corporate communication teams
01
HR experts and employee engagement specialists
02
Managers and team leaders
03
Leadership and executives
04
Marketing and brand managers
05
what can be included in this topic?
potential problems to be resolved:
crafting a compelling brand narrative
employee’s engagement through storytelling
aligning brand values with brand storytelling
leadership’s and employee’s role in storytelling
low employee engagement and motivation
misalignment between employees and company values
ineffective internal and external communication
weak brand identity and perception
01
02
03
04
practical initiatives to introduce, enhance and maintain brand narrative
high employee turnover rates
05
lack of employee advocacy and brand ambassadorship
06
development of brand loyalty that long-term grow into brand advocacy
key benefits
improvement of employee’s engagement and creating a clear vision of brand values in employee’s eyes
improvement of internal & external communication, enhancement of unity among the teams
rebranding callenge
case #1
The company has undergone a major rebranding with a new brand narrative. However, employees are struggling to connect with and communicate this new story, leading to inconsistent messaging. The leadership team recognizes the need for everyone to embody the updated brand identity but lacks the skills to drive this change effectively.

A brand storytelling training sessions are tailored for leaders and employees to understand, adopt, and communicate the new brand narrative consistently.
problem to be solved
solution
a pre-training survey is conducted to identify areas where employees struggle most with the new brand narrative.
an interactive workshop was developed, combining practical exercises and real-life scenarios to help employees and leaders embody the new brand story.
as a result of the training, employees clearly understand how their values align with the brand narrative. They learn to communicate the brand story consistently, promoting ownership and acting as brand ambassadors.
consistent communication of the brand story across all levels, thus improvement and enhancement of brand awareness
key results
enhanced understanding of a new brand narrative among employees
increased employee engagement and brand advocacy
EXPANDING BRAND HORIZONS
case #2
The company has expanded rapidly, hiring diverse talent across different regions. However, there has been no effort to unify employees around a common brand story. As a result, there is confusion and mixed messaging about the company’s mission and values, both internally and externally.

To address this, a targeted brand storytelling training program is needed to build a shared understanding of the brand, align employees with core values, and ensure cohesive communication across all teams.
problem to be solved
solution
conduct a brand immersion workshop to build a shared understanding of the brand’s mission, values, and narrative across all teams.
create collaborative storytelling exercises where employees craft and practice delivering the brand story in line with their roles and regional contexts.
create an event calendar with brand storytelling activities throughout the year to reinforce its significance and help employees internalize and believe in the brand story.
key results
improved internal and external communication
better understanding of brand values and other components that shape brand culture
better brand relationship, better brand advocacy from the employees
BRAND STORYTELLING
LANDSCAPE FOR START-UPs
case #3
The start-up rapid growth and focus on immediate operational tasks have left employees unclear about the company mission and goals. Without a shared understanding of these core elements, there is a disconnect between employees’ daily efforts and the company’s broader strategic direction. This lack of alignment results in inconsistent communication, reduced engagement, and a weakened brand identity.

A brand storytelling training program is tailored to clearly communicate the company’s mission and goals, align employees around a cohesive narrative, and empower them to effectively represent the brand in their roles, fostering a stronger internal culture and unified external presence.
problem to be solved
solution
сonduct a focused brand alignment workshop to clearly communicate the start-up’s mission, vision, and values, ensuring all employees understand and connect with the brand's core identity.
develop interactive storytelling sessions where employees collaboratively create and practice brand narratives that align with their daily roles and responsibilities
implement a quarterly event calendar featuring storytelling activities, such as story-sharing sessions and brand challenges, to keep the brand narrative alive and integrated into the company culture.
key results
Unified brand understanding
Enhanced employees’ brand engagement
Consistent brand communication
Julia Surikova
Marketing and communication expert with 15 years of experience
Lecturer at Riga Technical University, Turiba University and University of Applied Sciences
Working languages: English, Latvian, Russian
Chief Marketing Officer at Driven SIA marketing agency
Area of expertise: Strategic Marketing, Branding, Placemaking Communication, Brand Voice, Copywrite, B2B and E-Commerce
PhD Candidate of Communication Management
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