large-scale cognitive training
case
One of the key departments of a company has experienced significant problems in two key areas:
1 – the tasks to be done has changed dramatically;
2 – people felt burnt-out because of lack of help from other departments.
1 – the tasks to be done has changed dramatically;
2 – people felt burnt-out because of lack of help from other departments.
problem to be solved
solution
a pre-training questionnaire was conducted to identify specific biases affecting work;
a big 1-day training for 250 people offline simultaneously
they realized that the problem in communication with others was on their end
key results
the team realized that due to biases they unconsciously promoted the old ways of work which were in the way of effectiveness
they created a workaround to increase effectiveness in short- and long-term
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