the company experienced a booming growth which led to a rather quick expansion into different regions around the globe (North and South America, East and Western Europe, Africa and South and South-East Asia).

this in turn caused dramatic increase in hiring people from local markets. Management team struggled to retain the best talent who were leaving the company because of feeling uncomfortable.

problem to be solved

solution

series of diverse lectures and trainings on developing CQ Knowledge within the company.

the trainer participated in the closed Telegram channel where all the participants could share their issues and ask questions.

the trainer created short 3-5-page long materials on different cultures so that participants could make an adaptation to new culture easier.

they understood how exactly could they bridge the cultural gap

the participants realized the importance of leading with cross-cultural intelligence

the participants managed to decrease the levels of turnover of the local hires