an international expert in cross-cultural and client-oriented communication, Orientalist and сertified business-trainer.

has worked in the UK and Russia, both for Russian and international companies.

speaks foreign languages: English (able to hold workshops), Hindi, Urdu.

head of ‘Effective cross-cultural communications’ and ‘Service’ courses in Thinking People company.

full cycle of development and implementation of solutions for clients’ projects: from the analysis of the initial request, the creation of customized and individual programs to post-training support.

co-author of the book «Online-communication: how to effectively communicate through internet»?

HSE Professor (Best Professor in 2020, 2021, 2022 and 2023).